Return and Exchange Policy

As e-voucher products are delivered immediately to your email upon purchase, we regret to inform you that returns and exchanges are not available. Please ensure that you double-check your email address before completing your purchase to avoid any issues with delivery.

By proceeding with your purchase, you acknowledge and agree to these terms.

Refund Policy

We accept refunds in cases of double payments. If a customer accidentally makes a duplicate payment for the same transaction, a refund will be processed. The refund will be issued to the customer’s original payment method.

To request a refund for a double payment, please contact our support team with relevant payment details, including the transaction reference numbers, so we can verify and process the refund promptly.